847 Continuum Program™
Keep your bioprocessing systems and columns running efficiently with our full suite of everything beyond equipment: services, parts, training and more. We know how much hinges on your productivity – that’s why we are so committed to helping you stay up-and-running.
Maximize Your Potential
Enable production continuity with a comprehensive suite of aftermarket parts and services.
Support
A reliable technical support network is available throughout North and South America, Europe, and Asia. Technical Client Services (TCS) is a customer-centric interface to our product and science experts. Our TCS team will guide your process and engineering needs as your personal liaison for inquiries.
Training
Our dedication to providing the best in customer support is about more than just keeping your systems and columns up-and-running – our service extends to making sure your operators know how to use and maintain the installed equipment.
Maintenance
Ensure trouble-free operation of your equipment for years with a maintenance plan created to meet your specific needs. Whatever your requirements, we work with you to configure the right plan, schedule, and pricing. We offer an extendable 1-year warranty, service contracts and a personalized level of service for peace of mind and timely support when you need it.
Parts and Consumables
Quality replacement parts are essential to ensuring high-performance of your equipment – and production continuity.